Careers
Join our growing team
of solutionologists
DI Labs is rapidly growing our technologies, our lab and most importantly, our team. We are bootstrapping entrepreneurs and self-proclaimed solutionologists with a passion for building a unique culture where creative, driven people can advance their careers and be part of our entrepreneurial journey.
Job Openings
3D Printing Technician, Level 1 | Posted 02/18/2023
About the Position
We are seeking a full-time 3D printing technician to support our production team. The candidate will be working with cutting-edge industrial 3D printing technology and supporting the manufacturing of prototypes and production components for medical devices, consumer goods, military, aerospace, and automotive clients. The ideal candidate is self-motivated, hungry to learn, and demonstrates a passion for 3D printing or manufacturing.
Roles & Responsibilities:
- Handling 3D printed components from the print stage to the final quality inspection
- Support and powder removal from the printing process
- Operation of post-processing equipment and finishing of parts
- Manage process settings and equipment operation for successful production
Requirements:
- High School Diploma or equivalent
- Is a self-starter.
- Can collaborate with other team members to provide smart recommendations to be effective and efficient.
- Has the courage to ask for help and learn from mistakes.
- Can work in a self-directed way.
- Loves a fast moving and fast changing environment.
- Pays close attention to details.
- Holds themselves accountable for following through on commitments.
- Understands the manufacturing processes.
Job Type:
Full Time
Staff Accountant
We are looking for a full-time team member who will play an integral role in our accounting activities. You should be a problem solver, incredibly detail oriented and have at least two years of experience in accounting.
Roles & Responsibilities:
- Perform general accounting functions, including, but not limited to accounts payable, billing and accounts receivable, general ledger
- Coding and posting of invoices from vendors
- Maintain vendor files and records
- Record receipt of inventory and match with appropriate purchase orders
- Ensure that required certificates of insurance from vendors are maintained and updated annually or as needed in company records
- Track and pay sales and use tax
- Gain an understanding of the company’s ERP system, including General Ledger, Accounts Payable, Purchasing, Production and Inventory Management, and Sales
- Complying with all company, local, state, and federal accounting and financial regulations
- Presenting data to managers; prepare reports for management
- Assist with audits
- Work closely with the operations team on project cost management, month end accruals, Accounts Payable and Purchase Order questions including issue resolution
- Investigate and resolve inconsistencies with inventory quantities and valuation
- Review slow moving/obsolete inventory and identify changes to processes to minimize risk of obsolescence to the business
Requirements:
- Extremely dependable
- Excellent organizational, problem-solving and planning skills
- Outstanding communication and interpersonal abilities
- Holds a strict level of confidentiality
- Loves a fast moving and fast changing environment
- Must be detail oriented with excellent follow-up skills.
QUALIFICATIONS
- College Degree
- 1-2 years of experience in accounting
Client Support Specialist | Posted 02/18/2023
This is a highly visible and critical role at DI Labs. The role of a client support specialist is key in shaping our brand image and helps increase customer loyalty. This person will take ownership and have full responsibility and accountability for managing day-to-day customer communication. The primary responsibilities will include providing reactive and proactive customer support with the addition of marketing and photo support.
In this position, you will be key in driving and optimizing the integration of business processes and support services to drive customer experience, satisfaction, retention, and loyalty. This is not your average client support specialist role and comes with ample opportunity for career growth. We are looking for someone passionate about delivering on expectations and building and leading teams that provide unforgettable positive customer experiences. If this is you, then we should talk.
Roles & Responsibilities:
- Provide technical and customer service support by clarifying the customer’s request; assessing the situation; selecting and explaining the most effective solution.
- Respond to shipping inquiries and answer order status questions
- Keen awareness of company policies and procedures while applying sound judgment within scope.
- Assist with placement of orders, refunds, or exchanges
- Provide advice and technical assistance
- Managing workload, prioritizing urgencies
Requirements:
- High School Diploma or equivalent 3-5 years related experience
- Holds a strict level of confidentiality
- Project Management Abilities
- Collaborative work style
- Extremely dependable
- Has excellent communication skills.
- Outstanding organizational skills.
- Must be detail oriented with excellent follow-up skills.
- Able to multi-task and work independently in a dynamic environment
- Loves a fast moving and fast changing environment
