The Project Manager is a client-facing, execution-focused leader within the Solutions Team. Acting as the central point of contact for assigned clients, the Project Manager ensures projects move seamlessly from discovery through delivery. This role balances strong client communication with tactical execution, coordinating closely with the Client Solutions Engineer, Solutions Support Specialist, and CSR/Admin to ensure accuracy, timeliness, and an exceptional client experience.
Success in this role requires curiosity, clear expectation setting, and a solutions-driven mindset. The Project Manager engages clients in collaborative conversations to uncover true needs, aligns those needs with DI Labs’ strengths, and ensures delivery is consistent with agreed-upon expectations.